Greensburg —
Aspen Place Health Campus received the Platinum Award for excellence at the Trilogy Health Services 2012 Fall Meeting, held October 10 to 12 in Louisville, Ky.
The award is based on customer satisfaction results from a semi-annual survey sent to the family members of facility residents.
Aspen Place received recognition for customer satisfaction scores in Staff Attitude, Quality of Nursing Care, Food Quality, Activity Programming and Appearance/Cleanliness, with an overall score of 9.52. Aspen Place ranked 5th of 72 campuses scored throughout the company.
“We are excited and pleased to receive such great recognition,” said Christopher Fields, executive director. “We value the fact that our customers have given us their stamp of approval. Our goal is to exceed the expectations of residents and their families every day by delivering the best care possible. I feel very fortunate to lead such a wonderful team of healthcare professionals, and I sincerely mean that.”
Company wide, nearly 6,000 surveys were mailed to family members and other responsible parties, with almost half returning their forms. Results measured campus performance against past performance and against other Trilogy campuses.
“We appreciate the feedback we receive from our customers throughout this survey and throughout the year,” commented Dawn Black, the division’s vice president. “Our campus leaders and staff have an unwavering commitment to exceeding customer expectations and providing exceptional customer service. We would like to thank our residents and family members for participating in the survey process, which is an important component of our quality assurance initiatives.”
Aspen Place Health Campus offers a full range of personalized senior living services, including skilled/intermediate care, assisted living, secured Alzheimer’s care, adult day health and rehabilitation services.
For more information on Aspen Place or any of its services, call 812-527-2222.
News
Aspen Place Health Campus receives award for outstanding customer service
- News
-
-
Four arrested on drug-related charges
Four Greensburg residents are currently housed at the Decatur County jail, facing multiple drug-related felony charges.
-
Fry named DCMH VP of Operations
On May 3, Decatur County Memorial Hospital (DCMH) Director of Community Relations David Fry and the Hospital Foundation celebrated the conclusion of the 2013 Capital Campaign.
-
Out of the Darkness walk a celebration of life and hope
-
Woman, child airlifted after accident
A single-vehicle accident resulted in injuries to a Greensburg woman and her 9-year-old daughter Sunday afternoon.
-
Alleged cemetery vandal arrested and charged
A Greensburg youth has been arrested and charged as an adult for a costly incident of vandalism at Greensburg’s South Park Cemetery April 23.
According to a police report filed in Decatur County Circuit Court, Joshua Lee Waller, 17, faces a single D Felony count of Cemetery Mischief. -
Local woman victim of credit card fraud
When Linda Horner stopped for a fill-up at a local gas station May 1, she paid for her purchase at the pump with a credit card, never realizing she was about to become the victim of credit card theft.
-
Legislature had little taste for alcohol bills
When it comes to alcohol, the 2013 legislative session may be marked more by what it didn’t do to boost booze sales than what it did.
-
Duke Energy employees volunteer at Greensburg Bread of Life
On Friday, Duke Energy employees from Greensburg, Columbus, Connersville and New Castle came together and volunteered their time to work at the Greensburg Community Bread of Life.
-
Santee Beachfront Grill opens its doors to the public
-
SDES Fine Arts Spring Fling gives young artists a chance to shine
- More News Headlines
-
Raw: Widespread Destruction in Moore, Okla.
Raw: Massive Funnel Clouds in Oklahoma
Raw: Japan's WWII Atrocities Under Fire in Seoul
Voters Could Elect LA's First Female Mayor
Huge Tornado Kills Dozens Near Oklahoma City
Raw: Rescuers Pull Tornado Survivors to Safety
Oklahoma Gov: 'Hearts Are Broken' After Tornado
Raw: Walking in a Flattened Okla. Neighborhood
Raw: Rescue Workers Search Oklahoma School
Raw: Witness Describes Scene After Okla. Tornado
Raw: Aftermath of Massive Tornado in Oklahoma
Raw: House Burns After Massive Oklahoma Tornado
Raw: Tornado on the Ground in Oklahoma
Split-second Choice Ended With NY Student Dead
White House Backs 'Shield Law' for Media
Wave of Attacks Kills Scores in Iraq
Pug Life on Display at Wisconsin Festival
Company Promises to Make All Snail Mail Digital
Analyst: Tumblr Fills Void in Yahoo's Offerings
